Cheryl Cohen Greene, Surrogate Partner
MacMan says: Look at your Mac. Your Mac is beautiful. Love your Mac.
There's no use beating around the bush on this - Ms. Green's computer was having a problem performing. Old equipment, inadequate peripherals, some bum advice about technique early on. Hey, it happens to the best Macs sometimes, nothing to be ashamed of. But MacMan knew this wasn’t about hardware and high-speed connections. It was really about basic understanding.
So the situation called for that special MacMan touch. First, he analyzed Ms. Green’s work processes: what was she using her Mac for? where were the breakdowns? what were the mental obstacles? MacMan talked her through everything. He installed new updated software, set-up a second DSL line, and was available anytime there was a problem.
Ms. Green likes to say she conducts an advanced course in human sexuality, with some pretty hands-on lab work. Come to think of it, MacMan does the same, only with computers. In this case, he helped Ms. Green embrace her Mac Life.
Diagnosis, love.
